Pracovní pozice: Fraud Investigation Specialist Arbeitsort: Prague

Popis práce:
Amazon is looking for individuals with critical thinking and decision making abilities to join us as Investigation Specialists. Our mission in Transaction Risk Management Systems (TRMS) is to make Amazon the safest place to transact online. TRMS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, TRMS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. Investigate suspicious activity and behaviour that could pose a risk to our customers on the Amazon EU websites. WHAT ARE WE LOOKING FOR: ¿ Investigators to evaluate buyer or seller transactions/profiles ¿ Applicants with fluent German and English language skills ¿ These positions are ideal for recent graduates or people with customer service backgrounds. ¿ Flexibility with working hours and work Saturdays or Sundays as part of your normal 5 day shift. ¿ Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers. ¿ Self-disciplined, diligent, proactive and detail oriented. ¿ Independent decision making based on data analysis. PREFERRED EXPERIENCE: ¿ Previous work experience in a customer service / retail environment, however FULL TRAINING is provided ¿ Knowledge of or experience in a fraud/risk management environment. ¿ Experience in Insurance, finance, data analysis, research, KYC, translation or training is a distinct advantage KEY RESPONSIBILITIES: ¿ Communicate effectively via email and/or telephone with our customer base - buyers, merchants and internal customers. ¿ Take appropriate action to identify and help minimise the risk posed by fraud patterns and trends. ¿ Consistently achieve/exceed weekly productivity and quality standards. ¿ Participate in ad hoc projects/assignments as necessary. WHAT ARE WE OFFERING: ¿ Relocation bonus ¿ Permanent work contract ¿ International working environment ¿ Exciting benefits and employees discounts ¿ Pension and life insurance ¿ 5 weeks of vacation ¿ Company events organized by employer ¿ Central location within steps of the metro stop ¿ Brand new state of the art corporate building ¿ The opportunity to develop a rewarding career within Amazon - Internetadresse: https://www.amazon.jobs/en/jobs/363664; Geforderte Anlagen: Please send us your CV in English language

Hodin týdně: 40

Jméno zaměstnavatele: Amazon Logistic Prague sro.

Zaměstnavatel adresa:
Evropska 11, CZ-160 00 Prague, Tschechische Republik

Forma kontaktu: Andrea Urgacsova

Job krátký popis: Prodavači v prodejnách

Země: Česká republika

Kraj: ČESKÁ REPUBLIKA

trvání smlouvy: Na dobu neurčitou

Druh pracovního poměru: Plný úvazek

Požadované vzdělání: neuvedeno

Zažít: nejsou vyžadovány

Zdroj nabídku práce: BA, Veřejné služby zaměstnanosti, Německo

Jak se přihlásit: Další - viz text

Plat měna: EUR

Plat období: měsíčně

Zdanění platu: hrubá mzda