Pracovní pozice:
German-speaking Fraud Investigations Specialist bei Amazon Arbeitsort: Prag

Popis práce:
We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? JOB DESCRIPTION Amazon is looking for individuals with critical thinking and decision making abilities to join us as Investigation Specialists. Our mission in Transaction Risk Management Systems (TRMS) is to make Amazon the safest place to transact online. TRMS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, TRMS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. Investigate suspicious activity and behaviour that could pose a risk to our customers on the Amazon EU websites. KEY RESPONSIBILITIES: Communicate effectively via email and/or telephone with our customer base ¿ buyers, merchants and internal customers. Take appropriate action to identify and help minimise the risk posed by fraud patterns and trends. Consistently achieve/exceed weekly productivity and quality standards. Participate in ad hoc projects/assignments as necessary. WHAT ARE WE OFFERING: Competitive salary International working environment Exciting benefits and employees discounts Pension and life insurance 5 weeks of vacation Company events organized by employer Central location within steps of the metro stop Brand new state of the art corporate building The opportunity to develop a rewarding career within Amazon If you want to make history and be part of the Earth¿s Most Customer-Centric Company, come and join us. BASIC QUALIFICATIONS WHAT ARE WE LOOKING FOR: Investigators to evaluate buyer or seller transactions/profiles Applicants with fluent in German as well as English language skills These positions are ideal for recent graduates or people with customer service backgrounds. Flexibility with working hours and work Saturdays or Sundays as part of your normal 5 day shift. Trilingual skills would be an advantage. Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers. Self-disciplined, diligent, proactive and detail oriented. Independent decision making based on data analysis. PREFERRED QUALIFICATIONS PREFERRED EXPERIENCE: Previous work experience in a customer service / retail environment. Knowledge of or experience in a fraud/risk management environment. Experience in Insurance, finance, data analysis, research, KYC, translation or training is a distinct advantage - Internetadresse: http://workwide.de/jobs/german-speaking-fraud-investigations-specialist/; Geforderte Anlagen: Lebenslauf, Zeugnisse

Jméno zaměstnavatele: Workwide AB

Zaměstnavatel adresa: Signalhornsgatan 124, S-656 34 Karlstad, Schweden

Forma kontaktu: Simon Nilsson

Zaměstnavatel telefonní číslo: +45 70 4738823

Job krátký popis:
Specialisté v oblasti databází a počítačových sítí jinde neuvedení

Země: Česká republika

Kraj: Praha

trvání smlouvy: Na dobu neurčitou

Druh pracovního poměru: Plný úvazek

Požadované vzdělání: neuvedeno

Zdroj nabídku práce: BA, Veřejné služby zaměstnanosti, Německo

Jak se přihlásit: Další - viz text

Plat měna: EUR

Plat období: měsíčně

Zdanění platu: hrubá mzda