Pracovní pozice: SOFTWARE SUPPORT ANALYST WITH FRENCH (H/F)

Popis práce:

We have an exciting opportunity for you to join our fast growing IT Project

 

Infosys provides business consulting, technology, engineering and outsourcing services to help international clients in over 30 countries build tomorrow's enterprise. Infosys BPO has been present in Europe since 2004 with the establishment of our Brno Delivery Center.

 

 

Introduction

 

We are seeking French speaking Software Support Analyst to engage on behalf of a recognized premium brand pharmaceutical company and act as the key point of contact for the delivery team.

 

If you thrive in a challenging and fast paced international company environment, this management role, with a hands-on approach and chance to interface effectively with professionals and business leaders at all levels is the place for you.

 

 

Your responsibilities

 

• Provide application support for non-standard software applications

• Communicate with end users in the respective country to clarify problems with applications and resolve problems or issues.

• Diagnose the issue and escalate to programmers in cases of complex application problems

• Facilitate communication between programmers and end users

• Translate customer information into English to communicate with internal colleagues

• Maintain technical knowledge databases and how to queries

• Report on local country data on incidents, problems, service requests etc.

 

Consulter l'offre d'emploi sur le site du Forem

Jméno zaměstnavatele: Infosys BPO

Zaměstnavatel adresa: Holandska 9 60200 Brno TCHEQUE, REPUBLIQUE

Forma kontaktu: Fialkova Romana

Zaměstnavatel telefonní číslo: +420 515914841

Job krátký popis: Systémoví analytici

Země: Česká republika

Kraj: ČESKÁ REPUBLIKA

trvání smlouvy: Na dobu neurčitou

Druh pracovního poměru: Plný úvazek

Požadované vzdělání: vyšší vzdělání, včetně vysokoškolského

Zdroj nabídku práce: FOREM, Veřejné služby zaměstnanosti, Belgie

Řidičský prúkaz: ne

Jak se přihlásit: Další - viz text